Sails Apartments
Sails Luxury Apartments Forster - 1 Bedroom Apartment 1 nt.+
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BOOKING DETAILS:
Apartment: 1 Bedroom Apartment 1 nt.+ (up to 2 Apartments available)

Arrival:
Nights:
Departure: 18 (Wed) Sep 2019
Adults:
Children:

Estimated Arrival/Departure Times
Arrival:
Departure:
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Requests:
Apartment Total: $195.00
Booking Total: $195.00
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Sails Luxury Apartments Forster Terms and Conditions
Sails Apartments Terms and Conditions

SAILS APARTMENTS - Booking & Cancellation Policy for Holiday Letting

Sails Apartments adopts the following policy when dealing with the apartment allocation, cancellation or amendment of a holiday reservation:-

Sails Apartments Management reserves the right to refuse a booking at their discretion. 

Sails Apartments Management reserves the right to cancel an existing booking at any time – full refund would apply. 
The balance of the tariff is due 30 days or more prior, or in the case of high season – 60 days or more prior, to the planned date of arrival.


Deposits & Payments:

Bookings made through most online booking companies (e.g.; wotif, expedia etc): Full payment is charged in at the time of booking.  If the booking is cancelled at anytime the payment is Non-refundable.
 
For bookings made through booking.com:  The guest will be charged a deposit of 50% of the total price when the reservation is made and the remaining balance 30 days before arrival. All payments are Non-refundable.
 
For direct bookings over the phone or on Sails website:  The guest will be charged a deposit of 1 nights tariff, or $300 for bookings of 5 or more nights, (or in the case of high season a $500 deposit will be required) when the reservation is made and the remaining balance 30 days (or in the case of high season 60 days) before arrival. *See below for cancellation policy for direct bookings.
 

Specific apartments will not be guaranteed and final apartment allocations are not made until the day of check-in. Guest requests for certain apartments or aspects are noted and all effort will be made to grant requests when possible, however these requests cannot be guaranteed.

 
For security purposes: upon check-in photo ID must be presented and a credit card pre-authorization (or a cash bond) will be required for each apartment.
All apartments attract a credit card pre-authorisation (in addition to full payment of the accommodation) of between $300 & $500 (pre-auth funds are frozen for 5 to 10 days depending on your bank).  
 
Check-in time is from 2pm (or 4pm for high season). Check-out time is by 10am.
  • If apartments are available we’re more than happy for you to check-in early free of charge.
  • A late check-out can be arranged (depending on availability) for an additional fee.
  • Note:  a fee of $25.00 per hour will be automatically charged for unauthorized late departures.
 
Direct booking cancellations:

*For direct bookings only if the reservation is cancelled by a guest
30 days or more prior, or in the case of high season – 60 days or more prior, to the planned date of arrival, there will be a full refund of your deposit - however a $150 administration fee will be deducted from your refund.
If the reservation is cancelled (or made and then cancelled) or dates altered less than 30 days prior, or in the case of high season – 60 days or more prior, to the planned date of arrival, there will be no refund unless the premises are re-let for the total period of the reservation.  A $150 administration fee will apply.
If multiple bookings are required to fill any original reservation dates, re-letting costs such as cleaning may be deducted from any refund.

Pets:   Pets of any kind are NOT allowed at Sails

Security Parking:  1 allocated security underground parking space is available for each apartment (some apartments have 2 allocated spaces). Extra parking for in-house guests is also available on ground level.

Smoking:  There is no smoking in any apartment. However, smoking is permitted on most balconies. Please dispose of butts thoughtfully. If an apartment is unable to be re-let due to odour from smoking you may be liable for a minimum 1 night’s accommodation.  

WiFi:  Free WiFi is available to guests however it is limited and only intended for internet browsing & checking of emails etc. Excessive downloads & streaming will clog the system and cause your access to the WiFi service to cease.
A separate password is needed for each device however you can logout of one device & into another with the same password. 1 free password is allocated to 1 B/R apartments, 2 passwords for 2 B/R & 3 for 3 B/R apartments.

Behaviour & Occupancy:

Excessive noise or rowdy & unruly behavior will not be tolerated.  Overcrowding of apartments will not be tolerated.
  • One bedroom apartments accommodate a maximum of 2 people (including children).
  • Two bedroom apartments accommodate a maximum of 4 people (including children).
  • Three bedroom apartments accommodate a maximum of 6 people (including children).
Your visitors are welcome, however, any additional people staying must be approved by Sails Management. Failure to disclose any extra people may result in termination of stay.
 
RENOVATIONS: The Pool & Spa will be unavailable for use from 12th September 2019 till 24th September 2019.

Sails Apartments terms and conditions.  



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